Five tools, one account

Boomerang Casino Responsible Gambling and Self-Exclusion Tools

Play only from 18+, and every Boomerang Casino account carries deposit limits, loss limits, session time reminders, cooling-off breaks and self-exclusion periods.

Set a deposit limit

Licensed & auditedOGL/2010/3017/892 by Gaming Control Board Curaçao, independently tested by eCOGRA, GLI, and BMM Testlabs

Five essentials

From Guesswork to Five Clear Facts

Five facts settle age, licence, the national register, the helpline and where to ask.

Minimum age18+

Casino licenceGaming Control Board Curaçao, OGL/2010/3017/892

National registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion questions[email protected]

Settings tour

Control That Sits in Your Own Hands

After this section you can name each tool and know when to turn it on.

Spending Chosen in Advance

Your account holds deposit limits, capping what you add over a chosen stretch of time; switch them on before a session, not after a loss.

A Line Drawn in Advance

Loss limits sit in your account and stop play once a set amount is gone, which helps if a losing run starts to pull you back.

Keep Track of Time

Reminders appear in your account while you play and mark each stretch of time, useful when a quick session has quietly grown into a long one.

A Door That Stays Shut

Self-exclusion periods close your account for a stretch you choose, and they suit the moment when you want a firm break rather than gentle nudges.

Need a Short Break First?

Cooling-off breaks pause your account for a short while, which fits a player who needs breathing room before deciding whether to return.

At the limit screen

Choose the Cap, Then Confirm It

Four steps take you from the profile menu to a confirmed limit you can see.

Details First, Then Limits

Your account menu holds the profile area; open it and check that your name and verification details match before you change anything.

Choosing What to Cap

Inside the profile, pick deposit limit or loss limit, then read what each covers so your choice matches the habit you want to curb.

A Period You Understand

The period decides how long the cap stands, so check it before saving; a set limit is a commitment, not a suggestion.

Saved, Then Seen Again

Save it, then return to the limit screen and confirm the new figure sits in your account, not just the message.

Choose a Short Break or a Longer Rest

Take a Short Break Now. A cooling-off break sits in your account settings and pauses play for the short period you pick. Setting it takes a moment in the profile area, and the account stays closed for that whole time.

When a Break Is Not Enough. Self-exclusion in your account shuts access for the long stretch you choose, and it holds to the end of that stretch. Start it from the same settings page; once it begins, support cannot lift it sooner.

BetStop: From Player to Blocked. BetStop is the national self-exclusion register, run by the Australian Government through ACMA. Signing up takes about five minutes online, and it lasts at least 3 months, up to lifetime. Once registered, licensed providers cannot take your bets, open new accounts for you or send marketing. betstop.gov.au

A Hard Moment

A Voice Instead of a Screen

Nobody needs to sit with this alone, and nothing you say costs you money.

National Gambling Helpline

Reaching past your account, the National Gambling Helpline answers every day of the year with free, confidential counselling by chat, email or phone, for you and for family. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings happen right across Australia for people who gamble and for their families, and the group itself lists the times and places near you. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt runs on weekdays during business hours, and it is open to players and to the relatives sharing the same bills. ndh.org.au

Signs Worth Taking Seriously

Your account history shows patterns you may not notice day to day, and spotting them early keeps the hobby a hobby. A deposit limit or a pause, set before the next session, is the simplest first step.

No single item here is a diagnosis; these are simply patterns worth naming honestly.

Chasing a loss with a bigger deposit
Checking the account during work hours
Spending money set aside for bills
Hiding how often you play
Feeling restless on days you skip
Borrowing to keep the balance topped up
Playing longer than you planned, again

When You Pause

A Pause Is Not a Lock, and Other Differences

Read this while your profile is open and a decision is close.

Can I cancel a self-exclusion before the period finishes?+

No. The exclusion stays in force for the whole period you picked when you set it. There is no reopening button in the account, so choose a length you can live with from the start.

Why does the casino need my age before I can play?+

Play is open to adults of 18 and over, and the check confirms that line is respected. Until the documents are seen, withdrawal and account features can stay on hold.

Are the limit controls the same on a mobile browser?+

Yes. Your account section looks the same on a phone as on a desktop, with deposit limits, loss limits and break options in place. Nothing is hidden or shortened on the smaller screen.

What happens if I want a different limit later on?+

The same account section holds the change, and a new cap replaces the old one once it is saved. Setting a lower figure is the simpler direction, and it works best when you decide it away from the tables.

Does a short break block my account completely?+

No. A cooling-off break closes play and deposits for the days you choose, while your balance, history and details remain intact. When the break ends, the account opens again without a request from you.